Availability can depend on workspace settings, role and plan. Each item lists its current status and the best next option.
Omnichannel shared inbox
Requires setup
Available after a supported provider account is connected and mapped to a team.
Current limit
Channel provider approval, tokens and messaging policies still apply.
What to do now
Use an already connected channel while another provider is being approved.
How to request help
Ask your tenant administrator to check access and setup; use Help & Support if it remains unavailable.
Customer records, internal IM and tasks
Available
Available to users whose role includes the relevant module permission.
Current limit
Visibility remains limited by tenant, team and role.
What to do now
Ask an administrator to correct access rather than sharing an account.
How to request help
Ask your tenant administrator to check access and setup; use Help & Support if it remains unavailable.
CEO operating dashboard
Limited
Available when enabled, using live operating records and defined KPI calculations.
Current limit
Only connected data sources are represented; confirm the selected period and KPI definition before decisions.
What to do now
Verify unexpected figures against source conversations and records.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
Sales AI assistance
Limited
Rule-driven action and risk suggestions may include an optional generated rationale.
Current limit
The generated rationale does not make the decision autonomous; feedback-driven behavior change is not yet proven.
What to do now
Use the suggestion as a draft and keep human approval.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
Ad AI / Meta campaign advisor
Limited
Provides recommendations and an approval flow where the feature is enabled.
Current limit
There is no direct Meta write executor; approval does not mean an automatic campaign change.
What to do now
Apply approved changes manually in Meta and record the result.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
External system integrations
Requires setup
Availability depends on the deployment, provider and configured feature gate.
Current limit
A connector may be read-only; never assume write access from a visible integration card.
What to do now
Use an approved export/import or read-only sync until a write path is explicitly opened.
How to request help
Ask your tenant administrator to check access and setup; use Help & Support if it remains unavailable.
Public API, webhooks and advanced export
Requires setup
Available to Max and Enterprise after deployment gates, entitlement snapshot and administrator permissions are enabled.
Current limit
Free, Pro and Trial are not entitled; API limits, webhook retries and the 10,000-row export boundary apply.
What to do now
Use the existing basic CSV export or an approved manual integration until enabled.
How to request help
Ask your tenant administrator to check access and setup; use Help & Support if it remains unavailable.
Instagram customer messaging
Not available
Instagram customer messaging is not currently open.
Current limit
There is no supported Instagram connection flow and no promise of an opening date.
What to do now
Use a customer channel shown as connected and verified for your tenant.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
TikTok customer messaging
Limited
Available only for deployments and tenants where TikTok is explicitly enabled and a real two-way test has passed.
Current limit
Code or a visible setup surface does not prove the connector is deployed and accepted for every tenant.
What to do now
Until verified, use another customer channel already connected for the tenant.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
LINE customer messaging
Limited
LINE runs only where AllOne Sales has connected it for the tenant. The Official Account form on the channels page saves credentials but does not yet deliver messages.
Current limit
Saving Channel ID, access token and secret is not a working connection: sending does not use those credentials and no LINE webhook is accepted yet. A green completion self-check only confirms the credentials were stored.
What to do now
Ask AllOne Sales support before promising LINE to a customer, and use another connected channel for live conversations meanwhile.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
SQL Accounting quotation and sales-order writes
Not available
The intended integration is documented, but these write operations are not open.
Current limit
Do not promise automatic document creation or synchronization.
What to do now
Use the accounting system’s current manual workflow or approved import.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
In-app attendance check-in
Not available
The check-in endpoint and menu are intentionally unavailable.
Current limit
No opening date is promised.
What to do now
Continue using the company’s approved attendance method.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
Consolidated leave calendar
Not available
Leave requests may be recorded, but the consolidated calendar view is not open.
Current limit
Do not use a mock calendar as an operational source.
What to do now
Use the visible request list and approval status.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
Workspace app search and add-app flow
Not available
Placeholder controls are not a completed app marketplace or search feature.
Current limit
No self-service app installation is promised.
What to do now
Ask an administrator which modules are enabled for the tenant.
How to request help
Submit the business need through Help & Support. Support will record it without promising an opening date.
Self-service pooled cloud deployment
Requires setup
The Start free flow can accept an onboarding request when enabled on this public site; completed activation still depends on email verification and deployment support readiness.
Current limit
A visible Start free button does not prove provisioning can finish; email delivery, pooled runtime and support connectivity must all pass their checks.
What to do now
If Start free is absent, or the request never becomes claimable, use Help & Support to confirm the supported onboarding route.
How to request help
Choose Start free on the public site. Treat the workspace as available only after email verification, password setup and provisioning status all complete.